Coverage that backs every unit on your floor
PeakCold equipment is built for daily commercial service. Our warranties are written to match. Straightforward terms, US-based service, and a number you can actually call when you need it.
Warranty service, handled directly
Warranty service can be requested by contacting our service team at cs@imref1.com or by calling 833-734-8880.
A specialist will guide you through the claim, dispatch parts if needed, and coordinate authorized service in your area. No third-party portals, no ticket queues.
Built for commercial reality
PeakCold warranties protect the equipment under normal commercial conditions, in the continental US, with the original purchaser.
Commercial use coverage
PeakCold equipment is engineered, tested, and warrantied for commercial operations.
- Restaurants, bars, bakeries, cafés
- Markets, c-stores, delis, florists
- Standard service conditions
Continental US service
Coverage applies to units installed and operated within the continental United States.
- US-based service network
- Authorized technicians in your area
- Direct line to specialists
Original purchaser
Warranty applies to the original purchaser of the equipment.
- Non-transferable to other parties
- Proof of purchase required
- Tied to original installation site
What's not covered
Warranty coverage protects against manufacturing defects under standard commercial use. Some scenarios fall outside coverage. Tap any item below for details.
Have a question? Get in touch →Warranty coverage applies only within the continental United States. Alaska, Hawaii, Puerto Rico, and international locations are not covered.
Talk to a specialist directly
No queues, no tickets. A real refrigeration specialist takes your call, walks through the claim, and coordinates service.